Useful answers, clear next steps
Understand a tyre problem, find the details needed for a quote and know when to ask for help. If you are in immediate danger, contact emergency services before arranging a tyre callout.
Some punctures can be repaired, but the tyre needs inspection first. The damage position, condition and use while under-inflated matter. A small puncture in a suitable tread area may be repairable; shoulder, sidewall or internal damage can rule out a normal minor repair.
Read the guideKeep control of the vehicle and stop in a place of relative safety if possible. Once stopped, assess the danger before arranging tyre help. If you are in a live traffic lane or cannot get to safety, contact emergency services rather than treating it as an ordinary tyre callout.
Read the guideLook for a sequence such as 205/55 R16 on the tyre sidewall. The full marking also includes load and speed information. Read the tyre that needs attention, as front and rear sizes can differ. If you cannot inspect safely, send your registration and explain the situation.
Read the guideDo not continue a journey on a conventional flat tyre. It can affect control and damage the tyre and wheel. Stop safely and arrange appropriate help. Run-flat tyres are a specific exception with manufacturer restrictions, not permission to drive any flat tyre.
Read the guideCheck the handbook, wheel-tool storage and recent tyre-work paperwork for the key or key code. If it cannot be found, discuss a replacement key with the manufacturer or professional removal. Avoid forcing an improvised tool onto the locking nut.
Read the guideShare your location, registration or tyre size and the issue. Availability and your quote are confirmed directly.
